SH: No, don't do that!
Me: All I'm doing is asking Cuisinart if the [coffee] carafe is going to break again after a year.
SH: I can't believe you're wasting time writing to customer service. You don't have the model number or the serial number.
Me: They're not required fields.
SH: But you're not being technically accurate!
SH: When I correspond with a company about a product, I want to provide as many technical details as possible. What kind is it? What are the specs?
Me: Yeah? I don't care about that. I care about getting a free replacement. You just want to show off.
SH: Maybe the helpless housewife approach is better.